THE SERVICE
Zagreb Pedicab is a unique service of transportation in Zagreb`s city center. The service includes transportation of 2 persons with pedal powered and e-assisted Pedicab trikes, accompanied by an educated driver to and from a destination in the city center, or a touristic tour around Zagreb`s main cultural and historic attractions and events.
We use public areas and bicycle paths, always giving priority to pedestrians and cyclists
Your guide will adjust the speed to the situation. For the safety of participants and passersby, guide / driver reserves the right to exclude participants who do not comply with instructions on safe and proper riding.

ZAGREB PEDICAB MOBILE APPLICATION
Zagreb Pedicab  App is a Pedicab allows passengers to easily connect with closest available Zagreb Pedicab drivers.

  • Instantly request a  Pedicab / rickshaw in Zagreb`s city center.
  • Payment can be made in cash.
  • After the ride, you can rate your driver and provide feedback to help us improve the Zagreb Pedicab experience. You’ll also get a receipt by email.

RESERVATIONS
Reservations are available every day from Monday to Sunday, 9am-19pm, through the booking form on the home page, phone +385 99 603 75 75, e-mail info@pedicab.hr or at our partners
When making reservations at one of our points of sale, you will receive a voucher which you have to hand to your guide / driver prior to departure.
When using the booking form, your timeslot is confirmed upon receipt of a deposit. Please fill in the booking form properly so we can contact you in case of any uncertainties or force majeure.

MEETING POINT
The meeting places are the hotels, private accommodation or other locations in area of tour routes, previously arranged with client.
We are expecting you on time, because possible delays affect the tour plan.
In case of any unforeseen circumstance, please let us know in time so that we can reschedule

PARTICIPANTS
Children under age of 12 y should be accompanied by parent / custodian.
By signing the General Terms and Conditions document, you acknowledge and agree to use the device at your own risk. For youth under 18 years of age, document is signed by parents / adult accompaniment.

WEATHER CONDITIONS
In case of heavy weather conditions or force majeure, the service might be unavailable and booked rides will either be rescheduled or canceled.

NOTICE ABOUT SUBMITTING CONSUMER COMPLAINTS
Pursuant to Art. Consumer Protection Act (N.N. 41/14) we inform consumers that they may submit a complaint about the quality of our services in writing to: PEDICAB doo, Mrazovićeva 12, 10000 Zagreb; or by e-mail: info@pedicab.hr. We will respond to your objection in writing no later than 15 days after the objection is received. Be sure to include your first and last name as well as your response address.